Emusic.com sucks

I signed up for Emusic.com a few months ago to buy music online, but I’m fed up with them. This is my “why are you leaving?” feedback to them:

I’d like to get what I pay for. I pay for 65 tracks but if I don’t download them within the month, they disappear. I have trouble understanding how this is a legitimate business practice – where do my tracks go? Are they distributed to the poor?

Your business model is based on the hope that people won’t use what they pay for.

Your business model is based on taking advantage of your customers.

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61 Responses to Emusic.com sucks

  1. Peter says:

    Only wanted 1 track i couldn’t get anywhere else¬!

    Damn scam! Normally I am pretty good at not getting “Done” but this time they have stung me. – that 1 track has cost me £50.

    DO NOT USE EMUSIC.COM

    • Gurpreet Singh Grewal says:

      i never used in life even then u charged charges every month plz unscriber me from this web.if possible plz returned my charges thanks Gurpreet Singh Grewal

  2. lynn says:

    They say will respond to requests or comments within 24 – 48 hrs. I need my $17 refunded and haven’t heard anything except when I CALL. And then they promise they will respond – nothing in TWO WEEKS. Consumer Protection here I come!!!~ HATE EMUSIC – DONT WASTE YOUR TIME OR MO

  3. Jim says:

    E Music sucks. They are a terrible, unethical, deceptive company. DO NOT USE.

  4. clinton says:

    Yes emusic is a scam trying to get my polaroidten, which is free $10 of music for signing up and they say OOPS there was an error but maybe the internet brought you here for this music check it out buy some music. NOW I HAVE TO BUY IT before I even get a trial hmmmm. Thought I had a good deal with this polaroid mp3 player and $10 to start with some music!NOT!!

  5. tamela says:

    they are awful, do not use them! I tried to cancel my account and since they charged me, they refuse to refund my account. Very poor customer service..and not to mention, half their crap doesn’t work, so you are paying and not getting what you pay for…they are a huge rip off! I hope to get the word out to the public, DO NOT USE THEM.

  6. Jim says:

    E music SUCKS, SUCKS, SUCKS. It is an unethical company which must revert to dishonest business pratices to make money. DO NOT USE THIS SERVICE.

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